Privacy Policy

‍Last Updated: October 1, 2025

Unvault, Inc. (“Unvault,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.unvault.co (the “Site”), use our services, communicate with us, and participate in promotions such as Golden Guess (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy.

‍

1) Information We Collect

A. Information you provide to us

We may collect information you choose to provide, including:

Contact information: name, email address, phone number, mailing address
Account or form information: details you submit through forms, surveys, or account setup
Promotion entries: Golden Guess entries, timestamps, confirmation records, winner communications
Transaction-related information: information needed to provide Services (for example, shipping details and communications)
Communications: messages you send us (email, chat, social, support requests)

B. Information collected automatically

When you use the Services, we may automatically collect:

Device and usage data: IP address, device type, browser type, operating system, pages viewed, referring/exit pages, clickstream data, dates/times of access
Approximate location: derived from IP address
Cookies and similar technologies: as described below

C. Information from third parties

We may receive information from:

Service providers that help us operate the Services (analytics, email delivery, hosting, security)
Advertising and marketing partners (where permitted by law and your settings)
Social media platforms if you interact with our pages or content

2) How We Use Information

We use information for the following purposes:

Provide and operate the Services, including responding to support and maintaining security
Run promotions (like Golden Guess), including validating entries, contacting winners, and delivering prizes
Communicate with you, including confirmations and updates
Send marketing communications and product updates (you can opt out at any time; see Section 6)
Improve and personalize the Services, including analytics, testing, and product development
Prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our terms, policies, and rules

3) How We Disclose Information

We may disclose information in the following circumstances:

A. Service providers

We share information with vendors and service providers that perform services for us (such as hosting, analytics, email delivery, customer support tools, fraud prevention, and shipping/fulfillment). They may access information only to perform services for us and must protect it.

B. Legal and safety

We may disclose information if we believe it is necessary to:

comply with law or legal process,
respond to lawful requests by public authorities,
protect the rights, safety, and security of Unvault, our users, or others,
investigate fraud or security issues.

C. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be disclosed as part of that transaction, subject to reasonable confidentiality protections.

D. With your direction

We may disclose information when you instruct us to do so or when you provide consent.

We do not sell your personal information.

4) Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies (like pixels and local storage) to:

remember preferences,
understand how the Site is used,
maintain security,
measure and improve performance.

You can control cookies through your browser settings. If you disable cookies, some features may not function properly.

5) Data Retention

We retain personal information as long as reasonably necessary to:

provide the Services,
run promotions and keep related records,
meet legal, accounting, or compliance obligations,
resolve disputes and enforce agreements.

We may delete or anonymize information when it is no longer needed.

6) Marketing Communications

You may receive emails from us for administrative purposes (e.g., confirmations, support responses, promotion-related notices) and—if you consent or as permitted by law—marketing messages (e.g., product updates, offers, educational content).

Opt out: You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails. Even if you opt out of marketing, we may still send non-marketing messages related to your use of the Services (for example, promotion confirmations or important service updates).

7) Your U.S. Privacy Rights

Depending on where you live, you may have rights to:

request access to the personal information we hold about you,
request deletion of personal information,
request correction of inaccurate personal information,
opt out of certain types of data sharing/targeted advertising (where applicable).

To submit a request, email us at contact@unvault.co with the subject line “Privacy Request”. We may need to verify your identity before completing your request.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

9) Children’s Privacy

The Services are not intended for people under 18, and we do not knowingly collect personal information from people under 18. If you believe a child has provided personal information, contact contact@unvault.co.

10) International Visitors

Unvault is based in the United States. If you access the Services from outside the U.S., you understand that your information may be processed and stored in the United States and other locations where our service providers operate.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Effective Date.” If changes are material, we may provide additional notice as required by law.

12) Contact Us

Email: contact@unvault.co