Last Updated: October 17, 2026
Unvault, Inc. ("Unvault," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website at www.unvault.co (the "Site"), our web app at app.unvault.co, and the Unvault mobile app for Android and iOS (the "App"), and when you communicate with us or participate in promotions such as Golden Draw. Together, these are the "Services." The App is available on Google Play and the App Store under the name "Unvault."
By using the Services, you agree to this Privacy Policy.
We may collect information you choose to provide, including:
When you use the Site or web app, we may automatically collect:
When you use the App, we automatically collect:
The App asks for device permissions only when you use a feature that needs them:
When you upload a document, the App receives only the file you choose. You can turn permissions off at any time in your device settings. The App does not access your contacts, microphone, or precise location.
We may receive information from:
We use information for the following purposes:
We may disclose information in the following circumstances:
We share information with vendors and service providers that perform services for us, including:
They may access information only to perform services for us and must protect it in a manner consistent with this Privacy Policy.
We may disclose information if we believe it is necessary to:
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be disclosed as part of that transaction, subject to reasonable confidentiality protections.
We may disclose information when you instruct us to do so or when you provide consent.
We do not sell your personal information.
We use cookies and similar technologies (like pixels and local storage) to:
You can control cookies through your browser settings. If you disable cookies, some features may not function properly.
We keep personal information while your account is open and as needed to provide the Services. When you delete your account, we delete or anonymize your personal information within 30 days, except:
We keep SMS consent and opt-out records for as long as the law requires.
You may receive emails from us for administrative purposes (e.g., confirmations, support responses, promotion-related notices) and—if you consent or as permitted by law—marketing messages (e.g., product updates, offers, educational content).
Opt out: You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails. Even if you opt out of marketing, we may still send non-marketing messages related to your use of the Services (for example, promotion confirmations or important service updates).
When you provide your mobile phone number and opt in to receive text messages from Unvault — for example at checkout, during account sign-up, or through a web form — we collect and retain: your phone number; the date, time, and method of your consent (such as the specific checkbox, form, or keyword used to opt in); and records of the messages we send you and your responses (including opt-out keywords like STOP).
We use this information to send the text messages you signed up for, which may include order and quote status updates, account notifications, and marketing or promotional messages (such as offers, product updates, and reminders), and to maintain a record of your consent and opt-out status as required by law.
We do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. We share this information only with service providers who help us send text messages on our behalf (such as our SMS/texting platform), and as otherwise described in Section 3 above (for example, to comply with law or in connection with a business transfer).
You can opt out of text messages at any time by replying STOP to any message, or by contacting us at [email protected]. See our Terms & Conditions at https://www.unvault.co/legal for more on our SMS program, including message frequency and support information.
Depending on where you live, you may have rights to:
To submit a request, email us at [email protected] with the subject line "Privacy Request". We may need to verify your identity before completing your request.
You can delete your account and its data at any time:
After you confirm, we delete your account within 30 days as described in Section 5 (Data Retention), and email you when it's done. You can also ask us to delete specific data, such as photos or a saved address, without deleting your account.
We protect personal information with administrative, technical, and physical safeguards. All data sent between the Services and our servers is encrypted in transit using TLS (HTTPS). In the App, your sign-in session is stored encrypted on your device using the device's secure storage. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Services are not intended for people under 18, and we do not knowingly collect personal information from people under 18. If you believe a child has provided personal information, contact [email protected].
Unvault is based in the United States. If you access the Services from outside the U.S., you understand that your information may be processed and stored in the United States and other locations where our service providers operate.
We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the "Last Updated" date. If changes are material, we may provide additional notice as required by law.
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
Unvault, Inc.
1825 S Grant St, Suite 200, San Mateo, CA 94402
Email: [email protected]
