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Yes. FedEx is a highly reputable partner for insured shipments, and we use them because of their reliability and detailed tracking. We will send you an insured shipping label to the email address you provide.

Most customers see the full journey completed in 4 to 12 days. FedEx shipping takes about 2 to 7 days, depending on the route. Once your package arrives, authentication takes 1 to 3 business days, and payment is made within 1 business day after you accept the final offer.

Our platform fee ranges from 15 to 20 percent, depending on the item, and is always clearly shown in your final offer.

You are always in control. If the final offer does not feel right, we ship your item back safely with the required insurance.

Yes. We use insured shipping, professional testing, video-based authentication, and transparent communication so you feel confident at every step. If you need additional support, you can reply to any Unvault email and a real person on our team will respond.

Yes. Your photos and personal information are stored securely. We do not sell or share your data.